FAQ

Frequently Asked Questions

All sales through Chilombo Global Career Services are final. There are no refunds or exchanges under any circumstances. Note that our affiliate products are subject to the refund and exchange policy of the affiliated business and not Chilombo Global Career Services. 

First Review: within 10 days of payment and submission of the client questionnaire (which you will receive within 24 hours of purchase).

Final Review: within 3 days of client revisions submitted back to Chilombo Careers.

If you need your document within a shorter time frame, email Vanessa with the specific timeline and purchase the Expedited Service ($50 extra) alongside the service you’re requesting. 

Vanessa Da Costa, the founder/owner of Chilombo Careers, reviews all documents and fulfills all services. As of October 2020, documents may also be reviewed by a Career Coach on the Chilombo Careers Team. Clients will be directly connected to both Vanessa and any other reviewers throughout the course of their services. 

Our services are very detailed and thorough. We edit, comment, revise, restructure, reformat, reword, and rewrite when needed!

No. Chilombo Careers does not offer any recruiting services. We are here to help you improve your application, provide career advice and coaching, and connect you to resources developed by us as well as by others.

No. Due to time limitations and demands, free consultations are no longer available. If you would like to have a discussion or chat, purchase a 30 minute one-on-one consultation and you will receive a link to schedule your call. This is $50. I also host office hours via zoom on the second Sunday of every month. To receive the calendar invite email Vanessa@chilomboglobalcareerservices.com

Installments: We offer payment plans in 3 month installments for the CV/Federal Resume Revamp and all Membership Packages. If you’d like this option, contact me so we can set that up. 

Discounts: As of January 2021, services including memberships are 10% off for all current Bachelors and Masters level students and recent graduates (within 5 years of graduating) using code ‘TEN.’ Exceptions: Not valid for checklists, workbooks, courses, or affiliate products. You’ll be asked to submit proof of your discount eligibility in the client questionnaire. 

All  other active discounts will be publicized on the @chilombocareers social media pages. 

For more than just an occasional yes or no answer, a 30 minute consultation call is required. Vanessa receives a lot of questions from former and current clients via text, and due to time limitations she cannot answer ad hoc texts and calls.

No, my services are open to all, however my primary target group is Public Health Students and Professionals, because Public Health is my area of expertise.

Vanessa is self-taught, and was providing free services to mentees, friends, and peers for 4 years prior to starting Chilombo Global Career Services LLC.

Vanessa has an impressive track record of assisting 100+ clients, with over 72% of those with a known outcome (and counting!) landing a highly coveted job or admission into graduate school. Most of Vanessa’s clients come from referrals from highly satisfied clients. Check out reviews here.

Yes. However Chilombo Careers is dedicated to giving back and paying it forward. We donate some of our profits to organizations that align with our mission. We also provide an annual professional development scholarship to a public health student/early career professional.

Of course! Due to COVID-19, I currently only offer virtual speaking engagements. Please check out the About page for details.

I am happy to refer you to a colleague who may offer that service or discuss a plan to provide that service to you.

Yes! Chilombo Careers loves partnerships! Feel free to contact me with your idea for collaboration/proposal.

No! Updates are $50 for 2-page resumes, Federal Resumes, & CVs. The first update is free for members. To purchase this service pay via PayPal or email us for alternative payment methods. 

Yes! This can be purchased under the Curriculum Vitae (CV) Service. Note that views are my own and my services are not affiliated with the U.S. Government. I also compiled a database of official U.S. Government Resources that can be accessed here

Chilombo Careers cannot provide mentorship for individuals seeking personalized help beyond the scope of Chilombo Careers’ services. Chilombo Careers serves as a platform for those seeking career guidance to access services and free resources to jumpstart their professional journeys. The @chilombocareers instagram page is our best resource for potential mentees, as well as our monthly office hours. For mentorship services, checkout your school alumni group or professional networking groups!

Still have questions?